A company conceived and created by enthusiasts
Our team
**Fer srl** is a company born from the initiative of two cousins, Francesco and Roberto. Their passion for Harley Davidson motorcycles and their experience in the technical and commercial fields led them to create a business dedicated to the B2B distribution of high-quality accessories and spare parts for these iconic bikes. The project was given the commercial name **FROMBIKERS**.
The name Frombikers and the logo
Products selection
One of Frombikers' distinguishing features is the rigorous product selection process. To ensure high standards, this responsibility has been entrusted to a team of highly qualified mechatronic technicians. These experts not only evaluate the technical features of the products but also examine their compatibility and reliability. Every accessory and spare part undergoes strict quality tests to ensure it meets the high standards required by Harley Davidson riders.
Pre-Sale Consulting
Pre-sales consulting is a significant added value offered by Frombikers. Before making a purchase, customers have the opportunity to consult with expert mechatronic technicians. This service allows clients to receive professional and personalized advice tailored to their specific needs and preferences. Frombikers' consultants can suggest the most suitable products, explain their technical characteristics, and provide guidance on how to optimize the safety, aesthetics, and performance of the motorcycle.
After Sales support
After-sales support is another key pillar of Frombikers. The company understands the importance of providing fast and effective support to resolve any issues customers may encounter. Thanks to a dedicated team of technicians, Frombikers can offer timely solutions, minimizing downtime for riders.
The company manages product warranties within 24 hours of the customer's request.
Logistica and Shipping
Frombikers has partnered with top international couriers to ensure that shipments are fast, reliable, and cost-effective. The company offers competitive rates without compromising on delivery service quality. Each shipment is tracked, allowing customers to monitor their order in real time until delivery.
Innovation and Research
Mission and Vision
In summary
Frombikers is not just a distributor of accessories and spare parts; it is a trusted partner for all Harley Davidson riders who seek the best for their bikes. With a constant commitment to innovation, quality, and service, Frombikers continues to redefine customer expectations and set new standards in the B2B distribution sector for Harley Davidson motorcycles. The combination of passion, technical expertise, excellent service, and innovation makes Frombikers a benchmark for quality and reliability.


Testimonials


