Italiano
Privacy Notice
FER Srl, the owner of the Frombikers brand (hereinafter "FER" or "we"), is committed to protecting the privacy and security of its customers' and users' personal data (hereinafter "Users"). This privacy notice describes how we collect, use, store, and protect the personal data of Users who visit and use our B2B e-commerce site.
1. Data Controller
The data controller of personal data is FER Srl, with registered office at [address], [city], Italy. For any inquiries or information regarding privacy, you can contact us at: privacy@frombikers.it.
2. Types of Data Collected
FER collects various types of personal data from Users, including:
- Identification data: name, surname, company name, tax code, VAT number.
- Contact data: email address, phone number, shipping and billing address.
- Purchase data: order history, products purchased, amounts spent.
- Browsing data: IP addresses, information about the devices used, cookies.
3. Purposes of Data Processing
The personal data collected is used for the following purposes:
- Management and administration of orders and sales contracts.
- Communications regarding the services and products offered.
- Customer support and handling complaints.
- Compliance with legal obligations (e.g., tax and accounting obligations).
- Statistical analysis to improve our services and products.
- Direct marketing with the User's explicit consent.
4. Legal Basis for Data Processing
The processing of Users' personal data is based on the following legal bases:
- Execution of a contract or pre-contractual measures.
- Compliance with legal obligations.
- User consent for marketing purposes.
- Legitimate interest of FER to improve its services and prevent fraud.
5. Data Processing and Storage Methods
Users' personal data is processed using electronic and manual tools, adopting appropriate security measures to protect the confidentiality and integrity of the data. Data will be stored for the period necessary to achieve the purposes for which they were collected and in compliance with applicable legal provisions.
6. Data Communication and Disclosure
Users' personal data may be communicated to:
- Employees and collaborators of FER, authorized to process data.
- Third-party service providers acting on behalf of FER (e.g., shipping services, IT services).
- Competent authorities in case of legal obligations.
Users' personal data will not be disclosed without their explicit consent.
7. Users' Rights
Users have the right to:
- Access their personal data.
- Request the rectification or deletion of data.
- Object to the processing of data for legitimate reasons.
- Request the restriction of processing.
- Request data portability.
- Withdraw consent at any time.
To exercise these rights, you can send a request to privacy@frombikers.com.
8. Changes to this Notice
FER reserves the right to make changes to this privacy notice. Users will be informed of any significant changes through notices on the website or other appropriate channels.